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Toys 4 Pleasure
Address: Overcingellaan 17, 9401LA Assen
(No visiting address / online only)
Email: [email protected]
Phone: +31 (0) 625307068
Chamber of Commerce number: 85855138
VAT number: NL863768660B01
IBAN: NL11 INGB 0631 5859 31
Toys 4 Pleasure's terms and conditions apply to all orders placed by the customer with Toys 4 Pleasure through the website and mobile website. By placing an order you agree to these terms and conditions.
Agreement & order
Your order at Toys 4 Pleasure will be delivered to you within 1 (working) day, unless otherwise agreed and/or it concerns another (EU) country. Orders for which we have received payment before 11 p.m. are offered the same day at PostNL*. (* Poppers and erection products must be ordered before 10 p.m.. Orders after 10 p.m. will be processed the next working day). Under the rules of the Distance Selling Act, Toys 4 Pleasure will execute orders within 30 days. If this is not possible (because the ordered item is out of stock or no longer available), there is a delay for other reasons or an order cannot be or only partially executed, the consumer will receive a message within 1 month after placing the order. and in that case he has the right to cancel the order without costs and notice of default. All terms stated on the website are indicative. No rights can therefore be derived from the aforementioned periods.
Orders can be tracked with a track & trace code, which you will receive by e-mail after the items have been shipped. Shipping costs will be charged for orders. These costs and for international shipments the relevant costs are shown in the payment screen.
Prices on Toys 4 Pleasure are shown in euros and include statutory VAT, but exclude shipping costs. Toys 4 Pleasure has the right to adjust its prices. The shipping costs within the Netherlands are € 6.95 for parcel post. International shipping costs may differ, these are shown in the payment screen.
All prices on the site and on our flyers and newsletters are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors.
At Toys 4 Pleasure you can choose from four secure payment options: iDeal, PayPal, Credit Card, Bancontact, Belfius & KBC. Payments via Paypal take place via a secure connection with PayPal. Payments with iDeal, Credit Card, Bancontact, Belfius & KBC are made via secure connections at Mollie. At Toys 4 Pleasure you can easily pay in an SSL secured payment environment.
Returns & Returns
If you are not satisfied with your purchase, you can return the items within 14 days. You must indicate this via our contact form, you will receive a return email with the return instructions. The costs of return are borne by the customer.
Toys 4 Pleasure does not accept cash on delivery returns under any circumstances. Returning is only possible if the items;
In undamaged condition, not used, worn or washed and with original packaging and/or tags.
There are no stains, body odors, (animal) hair or cigarette / smoke odors on the items.
Toys and lingerie / fashion cannot be returned for hygienic reasons.
No attempt has been made to rectify a defect.
Discounted items and all sales items are non-returnable.
The shipping risk and costs of returning are for the buyer.
Insufficient or unstamped returns are not accepted by us.
If our return conditions are not met, we reserve the right to return shipments and charge the shipping costs.
Items cannot be exchanged. If you want to receive another item, you must return the item in question within the return period and place a new order in the webshop.
If you return an order, you will receive the payment, excluding shipping costs and return costs, within 14 days of receipt from us. As soon as the condition of the returned items
Once it has been checked by us, you will be notified by e-mail. Toys 4 Pleasure can postpone the refund until the goods have been received or until the customer has submitted proof of the return of the goods.
More information on shipping & returns.
Shipping and transportation
Toys 4 Pleasure sends its packages with PostNL. Packages are delivered on Monday to Sunday* (Sunday delivery possible at an additional cost, indicate your choice when completing the order if zip code allows Sunday deliveries). Toys 4 Pleasure delivers worldwide, customs regulations are at the risk of the customer.
During the transport of your order, the risk for damage, theft or loss is borne by Toys 4 Pleasure. The customer assumes this risk at the time of delivery.
Toys 4 Pleasure is not liable for all forms of damage to objects or persons caused by (incorrect use of the) products.
Force of the majority
If Toys 4 Pleasure is unable to fulfill its obligations in the event of force majeure, those obligations will be suspended for the duration of the force majeure situation. If the force majeure situation has lasted for 30 days, both parties have the right to dissolve the agreement in whole or in part, without being entitled to any compensation.
If an item you have purchased shows defects (material or manufacturing defects, transport damage), you can return the product within 14 days after registering via the contact form. After this warranty period, Toys 4 Pleasure is entitled to charge all costs for repair or replacement, including administration and shipping costs. If an item is damaged or another defect occurs within this period, please report this to our customer service.
Of course, the warranty only applies to items if there is a justified complaint. The complaint is only valid if it is NOT caused by:
– Intentional damage or through negligence. (for example water, fall and/or impact damage)
– Misuse or negligent maintenance
– Exceptional wear
– Damage due to not following washing instructions (no washing guarantee, problems arising after washing are at your own responsibility)
– No guarantee on zippers & buttons.
The material that can be found on Toys 4 Pleasure is subject to intellectual property rights. Visitors are prohibited from publishing or multiplying material from the website without the express prior written permission of Toys 4 Pleasure and explicit reference to the source.
Right of withdrawal
It is possible to dissolve an agreement within a period of 14 days after receipt without any justification. You must inform Toys 4 Pleasure of this by means of an unambiguous statement via the contact form.
Changes to the terms and conditions
Toys 4 Pleasure has the right to change these terms and conditions. We therefore recommend that you regularly visit this page to see if any changes have been made.
© Toys 4 Pleasure, August 2021